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FAQs:

Have a question about our free conference calling service? Below are some frequently asked questions to get you started. If you still have more questions, please email us at support@freevoiceconferencing.com.
  1. What are the costs involved in using freevoiceconferencing.com?
  2. Is there a limit on how many calls I can make?
  3. How many participants can be in a single conference?
  4. Is there a limit on the length of a conference call?
  5. What do you do with information collected from me?
  6. Can international callers participate?
  7. How do I use your service?
  8. What is the optional location?
  9. What is the difference between the Conference ID and the Moderator PIN?
1) What are the costs involved in using freevoiceconferencing.com?
Long distance charges may apply. There will be no bill or charges from us for using our service.

2) Is there a limit on how many calls I can make?
There are no limits and you can use the service as often as you like. If you have special needs or have requirements for a call that exceeds 100 attendees, please contact us with your request at support@freevoiceconferencing.com.

3) How many participants can be in a single conference?
The maximum number of participants in a single conference call is 100, with no required minimum number.

4) Is there a limit on the length of a conference call?
Conference calls are limited to a maximum of eight (8) hours each, but there is no limit on how many hours you conference each month.

5) What do you do with information collected from me?
We use your email address to send you important information that is relevant to you about our service, but the information you provide us is kept private and confidential and will not be sold or rented to anyone. (Please see our Privacy Policy for more detailed information).

6) Can international callers participate?
Basically, anyone who is capable of calling the United States is able to dial into our service. International charges will apply to that call for the number of minutes used.

7) How do I use your service?
Simply sign up for your account and refer to our User Guide for instructions.

8) What is the optional location?
Due to user feedback, we have started to add additional number locations. Some of our users indicated that their conferences were regional and had asked if we could provide them with local calling numbers. Therefore, if someone is based in Los Angeles, and the majority of their conference attendees are calling from that region, the user could select a Southern California number closest to them rather than being assigned the default Sacramento, CA number. In the future, we will continue to add even more local calling numbers as they become available. This is just one more way that we are striving to make this free service even more user friendly.

9) What is the difference between the Conference ID and the Moderator PIN?
The conference ID is the the unique five-digit code assigned at the time of sign-up that references your actual conference. This number must be given out to all of your conference attendees as well as the telephone number you were assigned. The Moderator PIN is the unique four-digit code assigned at the time of sign-up that is required for secure Moderator access to the conference options. This PIN should be kept private and soon will be required to identify yourself as the conference Moderator upon dialing into your conference.

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